Last updated: 2 November 2026 · These terms apply to orders from January 2027.

1. Who we are

This shop is run by Ruth Griffioen in the Netherlands. Her business details (address, Chamber of Commerce and VAT number) will be listed here when sales start in January 2027. Questions? Use the contact form.

2. What these terms cover

These terms apply to every order placed in this shop. By placing an order you agree to them. If a part of these terms turns out to be invalid, the rest still applies.

3. Products

• We sell prints of Ruth’s paintings on fine-art paper and on canvas, with or without a frame or passe-partout. Original paintings are not sold through the shop; ask about them through the contact form.
• Every print is made to order by our print partner in Europe once you have ordered.
• We show the prints as faithfully as we can, but screens differ. Small differences in colour, and the texture of paper or canvas, are part of a printed artwork and are not a defect.

4. Prices and payment

• All prices are in euros and include VAT. Shipping costs are shown in your cart and at checkout, before you pay.
• You pay when you order, with one of the payment methods shown at checkout.
• Your order is final once you receive the order confirmation by email.

5. Delivery

Your print is made to order and shipped as soon as it’s ready. You receive a tracking link by email as soon as it ships. Delivery times shown at checkout are estimates. If your order is more than 30 days late, you may cancel it and we refund you in full. See Shipping & returns.

6. Your right to change your mind

You have 14 days after receiving your order to return it without giving a reason. How this works is explained on Shipping & returns.

7. Damaged or faulty prints

If your print arrives damaged, has a production fault or is not the item you ordered, please contact us promptly with your order number and, where possible, photos of the issue, the packaging and the barcode label. Please contact us before sending anything back. We will resolve a valid complaint at no cost to you, for example with a new print or a refund. See our Returns policy. You keep your legal rights when a product does not meet what you could reasonably expect.

8. Copyright

All artworks and photos on this website are © Ruth Griffioen. Buying a print gives you the print, not the right to copy, reproduce or sell the artwork.

9. Liability

Our liability is limited to the amount you paid for the order, except where the law does not allow such a limit, for example in case of intent or gross negligence.

10. Complaints

Something not right? Tell us through the contact form. We reply within 14 days. If we can’t solve it together, you can take the dispute to the competent court in the Netherlands.

11. Applicable law

Dutch law applies to these terms and to every order. If you live in another EU country, you keep the consumer protection of your own country’s law.